The Ultimate Competitive Edge
The Successful Partnering ™ Seminar will show you, using
hard research, that:
It's a myth to think the satisfied customer is loyal.
The Ultimate Competitive Edge is the Very Satisfied/Delighted Customer.
The quickest, easiest, surest, and most cost effective method to create
the Very Satisfied Customer is partnering with the customer who accepts
the responsibility for making themselves very satisfied and helps you
optimize your impact on their business and career success.
The 5 Keys to Successful Partnering
The Successful Partnering ™ Seminar will help you discover:
The five keys to Successful Partnering and clarify why they work.
How to make them work for you in both your business and personal life.
How to make them work for your organization to create Very Satisfied
Customers (customers with uncommon loyalty who want to partner with you).
The 3-Step Quick Start Method
The Successful Partnering ™ Seminar will teach you:
The simple 3-Step Quick Start Method of Successful Partnering.
How to use the Quick Start Method to create Very Satisfied Customers
(the Loyal Customer that gives you the Ultimate Competitive Edge).
The tools from the Quick Start Method through several role plays
especially created for your environment. (This is the method John Wooden used to win the most NCAA basketball
championships in history. You will be coached using this method yourself.)
4 ½ Steps to Make Your Partnering
The Successful Partnering ™ Seminar will show you:
The Trust/Risk Scale, which will help you understand the challenge of
making the partnership believable.
The 4 ½ Steps to Fantastic Follow-Up, and how to use the
process in order to make the partnership immediately believable.
Why Fantastic Follow-Up works and how to make it work for
4 Steps to Deal with the Unreasonable Request
The Successful Partnering ™ Seminar will demonstrate:
The 3 Step method for handling the unreasonable request.
And practice making it work for you. (You will even be coached personally on how to make it work.)
And, you will learn how to coach others to make it work for them.
Successful Partnering with Internal Customers
and Life Partners
The Successful Partnering ™ Seminar will help you:
Adapt the tools and techniques to your internal customers.
Show you how to adapt the same tools and techniques to your
relationships outside of business, even a life partner.