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Steffen, Steffen and Associates
Aligned Thinking Institute

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spacer.gif (361 bytes)Aligned ThinkingTM
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Aligned Thinking

TeleCoaching Series
IBM Executive Personal
      Experience (Audio)

MWV Interviews (Audio)
Cisco Interviews (Audio)
Westinghouse Interviews

Notre Dame Alumni (Audio)
Education Leaders (Audio)
Life Value to Students

IBM Sales Executives

IBM Salespeople (Audio)
Ten Mistakes To Avoid
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        Your Virtual Personal Coach

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spacer.gif (361 bytes)Successful
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Course Objectives
Course Content
Case Studies
Free Articles
SP Creates Significant
      ROI in CRM, PRM &
      ERM Areas

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About SSA

Dr. R. James Steffen
Critical Issues Addressed
Video of Dr. Steffen
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Aligned Thinking: Make
      Every Moment Count
      Sample Chapters

Successful Partnering
Course Objectives

To help you quickly understand and master a unique form of Successful Partnering :

  • For your business, so you can grow both revenue and profits.
  • For you personally, so you can strengthen critical relationships.

The Keys of Successful Partnering will help you:

Create very satisfied/delighted customers.
(Learn why companies who create just satisfied customers lose them.)

Establish the ultimate competitive edge.
(Our research shows that as long as the customer is very satisfied, he/she will remain your customer!)

Solidify customer loyalty.
(Discover how to involve the customers in making themselves very satisfied. Loyal customers are the only way to grow business revenue and profits.)

Give your organization a mark of distinction.
(This program can help you create a Very Satisfied Customer Culture.)

Make selling easier.
(The partners you create will want to buy more from you.)

Increase revenue.
(Your client /partner will not only give you more business but more referrals as well.)

Grow profits.
(Learn how growing your partner's business will grow your own.)

Do business with the new paradigm for the 21st century.
(When others use this and you don't, you will be the loser.)

Improve your personal relationships.
(From your business to your marriage.)

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